Cancellations and Refunds Policy

Refund Eligibility

We offer refunds under the following circumstances:

• Service failure due to technical issues on our end
• Duplicate payments or billing errors
• Requests made within 7 days of purchase for unused credits

Non-Refundable Items

The following are not eligible for refunds:

• Credits that have been used for URL submissions
• Services completed successfully as described
• Refund requests made after 7 days of purchase
• Dissatisfaction with search engine indexing results

Refund Process

To request a refund:

1. Contact our support team at support@turboindexing.com
2. Provide your transaction ID and reason for refund
3. Allow 3-5 business days for review
4. Approved refunds will be processed within 7-10 business days

Cancellation Policy

You may cancel your account at any time. Upon cancellation:

• Your account will be deactivated immediately
• Unused credits remain eligible for a refund if requested within 7 days of purchase
• Credits used for submissions are not refundable
• All data will be deleted within 30 days

Dispute Resolution

For payment disputes, you may also contact NOWPayments support. We will work with you and NOWPayments to resolve any payment-related issues.

Contact Us

For refund requests or questions, contact us at support@turboindexing.com